Smarter and More Efficient Hotels

FEATURE

ORDERS

Request Management Feature of ProXper Hospitality is a powerful tool that enhances the guest experience. It facilitates requests for services, dining, or products, providing convenience, comfort, and efficiency.

Fully Integrated with the Backoffice, it simplifies management for staff, ensuring efficient and personalized service, elevating guest satisfaction, and optimizing hotel operations.

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Housekeeping

The Housekeeping module within ProXper Hospitality transforms the management of hotel cleaning operations.

With advanced features such as real-time room status visualization, service level agreement (SLA) monitoring, and process automation, it optimizes operational efficiency.

Integrated with the Backoffice, it provides total control over the service, empowering the hotel to deliver an impeccable experience for guests.

Modernizing and streamlining cleaning management, the housekeeping module enhances service quality and customer satisfaction.

FEATURE

MESSAGES

Messages is a feature of ProXper Hospitality that redefines communication between guests and the hotel. Providing an exclusive chat, it enables direct, efficient, and personalized interaction.

Integrated with the Backoffice, it facilitates the exchange of information about services, requests, and guidance.

This intuitive tool promotes prompt service, enhancing the guest experience and strengthening the connection with the hotel team, making the stay more connected and memorable.

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Backoffice

The Backoffice module of ProXper Hospitality serves as the backbone of modern and sophisticated hotel management. Enabling centralized administration, it includes features such as registration, employee control, customization, management, profiles, and permissions.

This integrated platform streamlines operations, optimizes processes, and facilitates efficient management. With user-friendly interfaces, the Backoffice empowers teams, enhancing service quality, and contributing to an exceptional guest experience.

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Reports

Reports module of ProXper Hospitality is crucial in providing real-time information for informed decision-making in executive management on a daily basis. Providing valuable insights through performance indicators, it allows managers to monitor activities, measure processes, and enhance decision-making.

Integrated with the Backoffice, it offers a comprehensive view of operations, boosting operational efficiency and service quality. With Reports, hotel management becomes more precise and data-driven, elevating guest satisfaction and hotel performance.

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IT & ENGINEERING

The IT and Engineering module of ProXper Hospitality is the perfect solution for a more comprehensive and precise operational management. Enabling real-time monitoring of all IoT devices connected to the platform, it empowers engineering and IT managers to make agile decisions.

Integrated with Backoffice functionalities, it simplifies the management of networks, systems, and infrastructure.

This robust technological solution strengthens operational efficiency, ensuring a connected, secure, and optimized environment for the best guest experience.

FEATURE

CUSTOMER SATISFACTION SURVEY

Utilizing the NPS (Net Promoter Score) methodology, the satisfaction survey feature of ProXper Hospitality enables real-time evaluations, allowing guests to express their experiences in a simple and intuitive manner.

With immediate feedback, the hotel can enhance services, address deviations, improve customer satisfaction, and make data-driven decisions to ensure an exceptional stay.

This integrated tool strengthens the relationship between the hotel and its guests, contributing to excellence in hospitality.

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XperTV

The XperTV, Evolutix's flexible TV, is an innovation that transforms the guest experience.

This interactive approach not only enhances guest comfort but also promotes operational efficiency by integrating entertainment into a modern management system.